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The Do’s and Don’ts of Injury Management

Workplace health and safety is a primary consideration for all business. When it comes to safety, prevention is the optimal strategy. However, despite your best efforts, there may still come a time when an accident or injury occurs. Good workplace health and safety standards and procedures not only help reduce this risk but demonstrate a commitment to the safety and well-being of the people that work for you. Having an injury management plan is crucial as it enables a systematic process for looking after your employees by managing their injury and appropriately returning them back into work. In this blog post, we discuss the do’s and don’ts of injury management.


  • Make sure you have good immediate first aid response to an injured worker. The response capability should be appropriate for the types of potential injuries your business would encounter, up to date and easily available. This should include access to appropriate medical assistance whether that be an in-house doctor or a plentiful medical kit. It is good practice to provide training in how to use the medical kit and provide effective first aid. If an incident were to happen it can be viewed negatively in a court if an employer delays or does not provide appropriate support and access to medical care, hence why it’s so important to make sure these things are in place to prevent any delays. Not only that but a delay could mean the difference between life and death.
  • Have returned to work plan in place. This is an important way to demonstrate your commitment to and support for your employee. Return to work plans are also an important element in workers compensation insurance should your employee make a claim. A return to work plan should communicate to the employee information about their potential to return to work and any modified duties that enable a worker to return to work safely.
  • Seek professional advice. Particularly so if you are confused, unsure, or feel your skills of dealing with injury management within your organisation is poor. The sooner you do this the sooner you can be better prepared for any injuries or accidents that arise. Put your mind at ease and pick up that phone!


  • Never be unprepared. Knowing and being prepared for injury management is fundamental to the successful operations of your business. Having a good understanding of workplace health and safety legislation and your duty as an employer and understanding the required paperwork, could save you a lot of stress, time and money.
  • Never undermine the worker’s claim or injury. This might be as simple as thinking a psychological issue is less serious than a physical one. It is important to ensure the emotional and psychological well-being of your employee. Don’t let any personal feelings or opinions interfere with your duty to effectively manage the injury.
  • Don’t forget to communicate with the injured employee. Demonstrating genuine interest and concern can go a long way in showing your care about your employees. Communication should be both timely and sensitive.

A poorly managed workplace injury can have a huge negative impact on your business. It can directly impact productivity through a loss of working hours, can act as a distraction to other employees, can lower morale, can result in unnecessary stress and pain, can cause damage to your reputation and can result in a lawsuit. Don’t put your business at risk with bad injury management. If you’re not sure where to start in navigating your business injury management systems and processes, contact us. The team at Barclay Safety Solutions are more than happy to help.

Barclay Safety Solutions

Are you looking for assistance with safety in your workplace? Here at Barclay Safety Solutions, we focus on providing world-class safety solutions. We believe every business has the right to access the best information and services so they can genuinely care for their peoples’ safety, well-being and proactively work towards predicting incidents and ultimately prevent fatalities.

We strive to partner with organisations in achieving safe and profitable businesses.

Contact us today via email at or via phone on 0429 305 260

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